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Privacy Policy

Effective date: 30 August 2026

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GI Energy Resources (M) Sdn. Bhd. (“GI Energy,” “we,” “our” or “us”) respects your privacy and is committed to protecting the personal data entrusted to us. This Privacy Policy explains how we collect, use, disclose, store and protect personal data obtained through our website, business communications and service enquiries. We process personal data in accordance with Malaysia’s Personal Data Protection Act 2010 (“PDPA”) and other applicable requirements.

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1. Information We May Collect

When you visit our website, submit an enquiry or communicate with GI Energy, we may collect information including:

  • Your name and job title

  • Company or organisation

  • Email address and telephone number

  • Country and business address

  • Plant, facility or project information

  • Generator manufacturer, model or technical details

  • Planned outage dates and service requirements

  • Information contained in RFQs, specifications or documents you submit

  • Records of correspondence with GI Energy

  • Technical information about your use of our website, such as device, browser, IP address and website activity

Please do not submit confidential, commercially sensitive or personal information that is unnecessary for your enquiry.

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2. How We Use Your Information

GI Energy may use the information collected to:

  • Respond to technical, commercial or general enquiries

  • Review project scopes, RFQs and service requirements

  • Prepare quotations, proposals and technical submissions

  • Communicate regarding projects, products or services

  • Arrange meetings, site visits and project activities

  • Manage client, supplier, contractor and business relationships

  • Perform contractual and administrative obligations

  • Improve our website, services and client experience

  • Maintain security and prevent misuse of our systems

  • Comply with legal, regulatory, insurance and audit requirements

  • Maintain appropriate business and project records

We will not sell or rent your personal data to third parties.

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3. Disclosure of Information

Where reasonably necessary, GI Energy may disclose relevant information to:

  • Employees and authorised representatives

  • Technical specialists, subcontractors and service partners involved in responding to or delivering the requested work

  • Professional advisers, insurers, auditors and financial institutions

  • Website, email, information-technology and data-storage providers

  • Government authorities, regulators or law-enforcement agencies where required by law

  • Other parties with your consent or as reasonably necessary to fulfil a contractual obligation

Only information reasonably required for the relevant purpose will be shared. Parties receiving personal data are expected to handle it appropriately and securely.

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4. International Data Transfers

GI Energy supports projects and works with technical partners across Southeast Asia and other international markets. Information may therefore be processed or accessed outside Malaysia when necessary for a legitimate project or business purpose.

Where such transfers occur, we will take reasonable steps to ensure that the information is handled securely and in accordance with applicable data-protection requirements.

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5. Cookies and Website Information

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and improve performance.

Some cookies may be provided by our website platform or integrated third-party services. You may control or disable cookies through your browser settings, although certain website features may not function correctly as a result.

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6. Data Security

GI Energy applies reasonable administrative, technical and organisational measures to protect personal data against:

  • Unauthorised access or disclosure

  • Accidental loss or destruction

  • Misuse or alteration

  • Unlawful processing

However, no internet transmission or electronic-storage system can be guaranteed to be completely secure. Users should exercise appropriate care when transmitting confidential information electronically.

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7. Data Retention

We retain personal data only for as long as reasonably necessary to:

  • Respond to enquiries

  • Manage business and contractual relationships

  • Maintain project, financial and technical records

  • Resolve disputes or potential claims

  • Meet legal, regulatory, insurance and audit obligations

Information that is no longer required will be securely deleted, anonymised or otherwise disposed of where reasonably practicable.

 

8. Your Rights

Subject to applicable law, you may request to:

  • Access personal data held about you

  • Correct inaccurate or incomplete information

  • Withdraw consent previously provided

  • Limit certain uses of your personal data

  • Request deletion where retention is no longer required

  • Raise a question or complaint regarding the handling of your information

Certain information may need to be retained where required by law, contract, legitimate business needs or potential legal claims.

To exercise these rights, please contact us using the details below. We may need to verify your identity before processing a request.

 

9. Third-Party Websites

Our website may contain links to external websites or services. GI Energy does not control and is not responsible for the content, security or privacy practices of those third parties.

We encourage visitors to review the privacy policies of external websites before submitting personal information.

 

10. Children’s Privacy

GI Energy’s website and services are intended for businesses and industry professionals. We do not knowingly collect personal data from children through this website.

If you believe that a child has submitted personal data to us, please contact us so that appropriate action can be taken.

 

11. Changes to This Policy

GI Energy may update this Privacy Policy to reflect changes in our operations, website practices or applicable legal requirements.

The latest version will be published on this page together with its effective date. Continued use of the website following an update constitutes acknowledgement of the revised policy.

 

12. Contact Us

For questions, requests or concerns regarding this Privacy Policy or the handling of personal data, please contact:

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